Our Guarantee | the BoomShop

Our Guarantee

theBoomShop.com is committed to providing the most outstanding and personalized customer service in our industry. Each member of our team is empowered to make your experience a positive one.

We are committed to making sure you are satisfied with our products. Your order is inspected prior to shipment to ensure all items are in excellent condition before they leave our facilities. Although our products are packaged securely to prevent any damage it is possible that in rare cases damages may occur during shipment.

Before signing for the shipment inspect the carton and contents. Should you notice any damage, please note it on the bill of lading, refuse the shipment and contact us immediately.

NOTE: We cannot be held responsible for the cost of repairs or replacement of damaged items, if there is no notation on the Freight Bill of Lading/Acceptance Log. If you are unable to inspect the contents at the time of delivery, make a notation on the lading that there appears to be some damage to the contents and that you were not able to inspect the contents before signing. Please contact us within 48 hours to initiate a damage claim with us.